Tax codes · For employees
Your tax code is wrong. How to get it fixed.
Take home pay drops for no reason you can see, and the only clue is a few characters on the payslip nobody has ever explained. Most bad codes come from one of six things, and all of them are fixable in one place.
Common questions
What people ask when the code looks wrong
Can my employer just change it?
No, and you would not want them to. They run the code HMRC gives them. Asking payroll is still worth doing, because they can tell you which code they are actually running and whether it is on a week 1 or month 1 basis, and that is half the diagnosis.
How long does the change take?
Fifteen working days for HMRC to update the code and notify both sides, then two or three pay cycles before it lands on a payslip. If you have just started a job, wait 35 days before contacting HMRC, because the starter information usually arrives on its own.
Do I have to claim the refund?
Not for the current year on a cumulative code. It comes back through the payroll automatically. For an earlier year, wait for the P800, or contact HMRC if you are confident you overpaid and nothing has arrived.
Why am I on an emergency code?
Because your employer had nothing to work from. At 2026/27 rates the emergency code is 1257L on a week 1 or month 1 basis. It gives you the full allowance but ignores everything earlier in the year, so it overtaxes anyone who has had a gap. A completed starter checklist is the fastest way out of it, and the payroll glossary explains the rest of the forms.