Privacy Policy

Last updated: June 2026

Onshore Partners ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy is being finalised as the business completes its registration. Our company registration number and Information Commissioner's Office (ICO) registration reference will be added here once issued. Until then, please contact us with any data-protection questions.

Who we are

Onshore Partners is a UK payroll and finance practice providing payroll, Self Assessment and related services. For data-protection purposes, we act as a data controller for the information we hold about enquirers and clients, and as a data processor when we process payroll data on behalf of employer clients.

Contact: info@onshorepartners.co.uk

What data we collect

Enquiry data — your name, email address, and anything you tell us when you contact us or request a quote.
Client data — information needed to deliver our services, such as contact details, business details, and (for payroll and tax work) employee or taxpayer details including names, addresses, National Insurance numbers, dates of birth, pay and tax information.
Identity & compliance data — identity documents and related information required to meet our anti-money-laundering (AML) and "know your client" obligations.
Technical data — basic, anonymised website analytics (such as pages visited). We do not use advertising or tracking cookies.

How and why we use it (lawful basis)

To respond to enquiries and provide quotes — on the basis of taking steps at your request before entering a contract, and our legitimate interest in responding to you.
To deliver our services — on the basis of performing our contract with you.
To meet legal obligations — including HMRC reporting, AML/identity checks and record-keeping, on the basis of legal obligation.
To run and improve our business — on the basis of our legitimate interests, balanced against your rights.

Who we share it with

We only share personal data where necessary to deliver our services or meet our legal obligations — for example with HMRC, pension providers, and the secure software we use to run payroll and tax filings. We require these parties to protect your data. We never sell your personal data.

How we protect it

We collect and exchange information through secure channels — never insecure email — and apply appropriate technical and organisational measures to keep it safe and confidential.

How long we keep it

We keep personal data only as long as necessary for the purpose it was collected and to meet legal and regulatory requirements (for example, tax and AML record-keeping periods), after which it is securely deleted.

Your rights

Under UK GDPR you have the right to access, correct, erase, restrict or object to our processing of your personal data, and to data portability. To exercise any of these, email us at info@onshorepartners.co.uk. You also have the right to complain to the ICO at ico.org.uk.

Cookies

This website uses only the minimum necessary technical functionality and privacy-friendly, cookieless analytics. We do not use advertising or third-party tracking cookies.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised.

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