Tell us a little about what you need, UK payroll, a direct payment scheme, or a Self Assessment return. We reply within one UK business day.
✓ We reply within one UK business day, whatever your timezone.
Prefer to talk? Ask us for a call and we will come back with a time that suits you, wherever you are in the world. That way you get our full attention and the answer in writing afterwards.
Built for clients in other time zones. Whichever channel you use, a named contact replies within one UK business day.
Prefer to talk it through? Call us during UK hours and you'll get a straight answer, no ticket queue.
Request a callIn a different time zone, or prefer to type? Send a question, with no international call charges.
Message us on WhatsAppBest for anything detailed, or if you want a written record of what was agreed.
hello@Identity documents come through our identity-check provider's secure link, or another route we agree with you, never by ordinary email. We will agree with you how to send payroll information.
When we need documents from you, we may send you a private upload link. It works once, expires after no more than 14 days and accepts up to 10 files. Your files and their names are encrypted in your own browser before they leave your device, using a key that only Onshore Partners holds, so our hosting provider cannot read them. Our privacy notice says where they are held and for how long.